Privacy Policy for Truffes Folies
1. Introduction
At Truffes Folies, we are committed to safeguarding your privacy and ensuring the highest level of protection for your personal data. As stewards of your information and in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we prioritize the privacy, integrity, and security of your data. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or interact with our website, truffesfolies.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all data collected and processed by Truffes Folies via our website, communications, and services, regardless of the user’s location. Truffes Folies acts as the Data Controller for the personal data you provide, meaning we determine the purposes and methods for which your data are processed. For inquiries regarding your data, you may contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Information automatically collected when you access truffesfolies.com, including your browser type, IP address, referring URL, time stamps, pages visited, session duration, and clickstream behavior.
b. Account Data
Information you provide during registration or order placement, such as your full name, shipping and billing address, email address, and telephone number.
c. Profile Data
Data related to your preferences, product selections, shopping behaviors, and interaction history with our products and services.
d. Communication Data
Information related to your interactions with us, including support inquiries, email correspondence, and messages completed via our contact forms.
e. Technical Data
Device-related information such as device ID, operating system, screen resolution, browser configurations, and other technical identifiers.
f. Transaction Data
Details involving purchases made through the site, including order histories, payment card information (processed securely via third-party payment processors), and delivery tracking information.
g. Preference Data
Consent details regarding marketing communications, product interests, and customer experience preferences.
4. Legal Bases for Processing
We process your personal data under the following lawful bases:
– Performance of a Contract: When necessary to fulfill our contractual obligations to you, such as processing and delivering your orders.
– Legitimate Interest: To improve our services, prevent fraud, safeguard our platform, and manage our relationships with customers.
– Consent: Where you have explicitly provided consent, particularly for marketing and non-essential cookies.
– Legal Obligation: When we must process data to comply with legal and regulatory requirements.
5. Your Rights
In accordance with GDPR, CCPA, and other applicable data protection laws, you possess the following rights:
– Right of Access: To request a copy of the personal data we hold about you.
– Right to Rectification: To have any erroneous, outdated, or incomplete data corrected.
– Right to Erasure (“Right to be Forgotten”): To request deletion of data when it is no longer necessary or consent is withdrawn.
– Right to Restriction: To limit the processing of your data under specified conditions.
– Right to Data Portability: To receive your data in a commonly used, machine-readable format, and transmit it to another controller.
– Right to Object: To object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination: As afforded under CCPA, you have the right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data, including:
– Data encryption at rest and in transit
– Secure socket layer (SSL) technology
– Role-based access controls and authentication procedures
– Regular data backups and disaster recovery protocols
– Staff training on data handling and confidentiality
7. International Data Transfers
Where applicable, your personal data may be transferred to and processed in countries outside the European Economic Area or your jurisdiction. In such cases, we use legally approved mechanisms, such as Standard Contractual Clauses or ensure that the data recipient is situated in a jurisdiction recognized for adequate protection under GDPR or CCPA standards.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements. Typical retention periods include:
– Account Data: 7 years from account closure
– Transaction Data: 7 years for tax and audit compliance
– Communication Data: 2 years from last interaction
– Preference Data: until consent is withdrawn or updated
– Usage and Technical Data: 14 months for analytics and diagnostic usage
After expiry, personal data will be securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies to enhance user experience and understand site usage. Cookies are categorized as follows:
a. Essential Cookies
Required for the website to function properly, such as session management, page navigation, and cart functionality.
b. Functional Cookies
Used to remember choices you make, such as language preferences or region selection.
c. Performance Cookies
Collect anonymous data on how visitors use truffesfolies.com, helping us optimize performance.
d. Analytics Cookies
Allow us to analyze trends, monitor usage, and gather demographic information through tools such as Google Analytics.
Please note that disabling essential cookies may impair the functionality of our website.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA:
– When you first visit truffesfolies.com, you will be prompted to accept or manage your cookie preferences.
– You may withdraw or modify your consent at any time via our Cookie Preferences tool or by adjusting your browser settings.
– For California residents, we honor Do Not Track (DNT) signals and facilitate cookie opt-outs based on CCPA guidelines.
11. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13 years of age. If we become aware that data from a minor under this age has been inadvertently collected, we will take immediate steps to delete such data. Parents or guardians who believe their child has shared data with us may contact us at [email protected].
12. Policy Updates and Notification
We may revise this Privacy Policy from time to time to adapt to legal, regulatory, or operational changes. Where material modifications occur, users will be notified through a notice on our homepage or via email if applicable. Continued use of truffesfolies.com after such changes will constitute acknowledgment of the updated policy.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://www.truffesfolies.com
We are fully committed to complying with applicable data privacy laws and offering individuals transparency and control over their personal data. Please do not hesitate to reach out should you require further information or clarification on our data practices.